Pacific Retirement Services

Server Lead

Job Location US-OR-Portland
Job ID
2021-10028
Category
Dining/Food Services
Location/Org Data : Name
Mirabella Portland

Overview

 

Server Lead

 

$17.00-$22.18

 

Mirabella Portland (MBP) is a high-end retirement resort located in the heart of the SW Waterfront. We have a high-end private dining room and a casual bistro on site complete with stunning views of the Willamette and downtown Portland. We are a from scratch kitchen utilizing fresh, high quality, local ingredients. We strive to keep our menus fresh by making frequent changes and offering nightly dinner specials. Mirabella Portland offers an excellent low stress environment for Culinary Professionals

What you’ll be doing:

At the direction of the Dining Room Supervisor, Assistant Dining Room Manager and/or Dining Room Manager, you will delegate specific duties to other staff members to ensure that all items needed for meals or events are prepared at the time needed.  In the absence of other Dining Services leadership, you will assume responsibility of your assigned dining room, including leadership to the server staff, food safety/sanitation, and resident dining experience. You will adhere to and help ensure adherence to all established Dining Services policies and procedures.

Employee Benefits

  • Now offering PayActiv (daily pay option)
  • Free monthly TriMet pass
  • Scholarship opportunities
  • 401k with company match
  • Employee meals
  • Medical, Dental, Vision, and Prescription Benefits
    • Mirabella pays 90% of employee’s monthly premium
    • Mirabella pays 50% of dependent(s) monthly premium
  • Paid Vacation, Holiday, & Sick Time
  • Employee Recognition Program
  • Free 24 hour access to fitness/gym & pool facilities

Help us keep our seniors safe. Proof of COVID-19 vaccination is a requirement for employment.

Responsibilities

How you’ll do it: 

  • Support the front-of-house leadership team in continually developing and mentoring the server team in accordance with their job descriptions, your sense of ownership, striving for excellence, and the expectations of the leadership team.
  • Demonstrate PRS Core Values throughout your daily routine—excellence, innovation, integrity, stewardship, compassion, and collaboration in fulfilling job duties.
  • Work one-on-one with existing staff to ensure all front-of-house standards are followed.
  • Train all newly hired and transitioned front-of-house staff in accordance with a consistent and effective training process/program.
  • Keep the Dining Room Supervisor, Assistant Dining Room Manager and/or Dining Room Manager informed of any potential problems as they surface so they can be addressed in a timely manner.
  • Resolve basic resident and staff concerns by acting as primary level of mediation, escalating issues to supervisors as necessary.
  • Conduct daily pre-service huddles for all assigned meal periods, to include training and motivational/positive talking points as needed.
  • Lead by example with regard to food safety and sanitation, maintaining an environment and work area that demonstrates safety and sanitation are paramount.
  • Attend all team meetings and/or events requiring your presence.
  • Be knowledgeable of emergency procedures and act in a calm manner in an emergency.
  • Perform other duties as assigned.

Qualifications

  • Three (3) to four (4) years’ server experience within a hospitality- and culinary-focused environment; to include multi-venue hotels, resorts, restaurants, and/or high end senior living environments.
  • One (1) year of entry level dining leadership experience is preferred.
  • Any current state-sanctioned regulatory Food and Alcoholic Beverage Licenses that are required in order to work within the food, beverage, and/or health services environment.
  • ServSafe certification is a plus.

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