Pacific Retirement Services

  • PRS Chief Operations Officer

    Job Location US-OR-Medford
    Job ID
    Location/Org Data : Name
    PRS Management Inc
  • Overview

    Pacific Retirement Services, Inc. (PRS), the leader in high end retirement living, is seeking a new Chief Operations Officer (COO). At our core, we develop, build, and operate 13 communities in 6 states. Our aim is to fill campuses with friendly neighbors, interesting activities, inspiring conversations, delicious food, and plenty of laughter. We also share our experience and knowledge with other retirement communities who seek our management services, helping them achieve excellence and financial stability. Our experience and stable financial position affords us the opportunity to grow strategically year over year while staying true to our mission, vision, and values.


    At a high level, the COO is responsible for the strategic direction and oversight of our company’s operations and will work collaboratively with the C-suite and executive vice presidents to ensure our continued success for years to come. We are seeking a seasoned leader preferably with a proven track record in the retirement living industry. This position is based out of our central office in Medford, Oregon where we have over 100 employees providing shared services (accounting, sales, research and development, marketing, IT, human resources, etc.) to our communities.


    To learn more about our company please visit our website at


    The COO will report directly to the President/CEO and is responsible for overall management, direction and coordination of PRS affiliated and/or managed CCRCs. Responsibilities may include but are not limited to the following:



    • Comprehensive supervision and full accountability for the results of our Regional Vice Presidents and Executive Directors and their associates.
    • Work directly with the Boards of the PRS affiliates and managed communities in a leadership capacity to establish and execute goals that ensure long term community viability
    • Develops, deploys, and monitors effectiveness of existing and future programs
    • Sets the team structure, strategies, and major initiatives within operations, and makes them actionable
    • Oversee the preparation and implementation of effective operational controls for each CCRC and is responsible for delivering to service targets and within budget.
    • Accountable for defining and achieving goals and driving staff development at multiple organizational levels.
    • Passionately champion change and innovation while collaboratively removing barriers to success.


    • Manage operations of new program development and implementation as they pertain to the central office and our communities.
    • Direct the collection of data and preparation of reports for material purchases, labor, equipment and any other operating or capital expenses involved in specific projects.



    • 5+ years of senior management experience required, preferably in the retirement living/CCRC field.
    • Bachelor’s degree required, Master’s degree preferred in Business, Health Administration or other closely related field.
    • Demonstrated excellence managing multiple diverse communities simultaneously.
    • Detail oriented, ability to manage nuances of multiple community operations, communicate effectively with key stakeholders.
    • Possess the charisma to motivate, inspire, and communicate with individuals and groups.
    • Proven financial planning acumen including budgeting and forecasting.


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