Pacific Retirement Services

  • Weekend Receptionist

    Job Location US-CA-Saratoga
    Job ID
    2018-5881
    Category
    Administrative/Clerical/Support
    Location/Org Data : Name
    Saratoga Retirement Community
  • Overview

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    Saratoga Retirement Community is Silicon Valley’s finest retirement destination and leader in the Senior Care Industry.

     

    We have an opening for a Receptionist/Dispatch Clerk (Part time)

    Schedule: Saturday and Sunday

    Hours: 3pm - 11pm

     

    The Receptionist/Dispatch Clerk performs critical communication services and a variety of routine clerical and administrative work in receiving and dispatching routine and emergency information; keeping official records; and assisting in the administration of the standard operating policies and procedures of the communication center of the campus.

    The Receptionist/Dispatch Clerk represents Saratoga Retirement Community while projecting an outgoing, friendly personality to residents, visitors and staff.  The Receptionist/Dispatch Clerk serves as the first point of contact to visitors, vendors, staff and residents, and is responsible for answering all inquiries in a professional manner that is consistent with applicable regulations.

    Responsibilities

    • Monitors telephones and radio at the command center, answers all incoming calls, and ascertains nature of the call, gathers all necessary information to transmit, relay or transfer to appropriate ext.
    • Monitor the resident medical alert computer system (Guardian), Fire Panel & Campus wide 911 calls in accordance with the instructions in the receptionist handbook.
    • Helps provide security for SRC by screening all visitors to the campus. Monitor Security Video System, locking and unlocking IL doors through Stanley PAC System
    • Dispatches emergency medical services for emergency and non-emergency responses; broadcasts nature, location, and time of incident; contact all required personnel. Manages Emergency procedures, acts in a calm manor during emergencies in accordance with the instructions in the receptionist handbook.
    • Maintains on-going contact with the responding emergency response personnel and keep them informed of all incoming pertinent information.

    Qualifications

    Must have the ability to handle stressful & fast paced situations.

    Must have excellent communication and computer skills

    Must be able to work independently without supervision

    Must have prior dispatch or receptionist experience handling multi line phone system

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