Pacific Retirement Services

  • Front Desk Receptionist (Full-time, Days)

    Job Location US-WI-Madison
    Job ID
    Location/Org Data : Name
    Capitol Lakes
  • Overview

    Capitol Lakes, a vibrant Continuing Care Retirement Community (CCRC) in the heart of downtown Madison, has an immediate openings for a full-time Front Desk Receptionist to be the first point of contact for our guests & visitors to Capitol Lakes and assisting employees and residents with their needs as they relate to the specific responsibilities below.  Monday-Friday, 10:30 a.m.-7:00 p.m.


    Benefits at Capitol Lakes include:

    • Subsidized Medical/Dental/Vision 
    • Company paid Telemedicine access and group life insurance
    • Vacation, Sick, and Holiday Pay
    • 401k with employer match
    • Employer-contributed retirement plan
    • Discounted on-site meals
    • Educational Reimbursement program
    • Access to on-site state of the art fitness center w/pool
    • Free Employee Wellness classes
    • Employer paid Life Assistance Program
    • Discounted downtown parking
    • Discounted bus passes


    • Helps provide security by screening all visitors, responding to alarms and notifying first responder of any concerns
    • Answers phone and provides information to caller or directs the call to the appropriate staff or resident; greets and assists visitors and guests
    • Receives packages and floral deliveries, records information and notifies staff or resident; prepares birthday cards to residents for administrative staff signatures.
    • Other duties as assigned


    • Experience in a receptionist role; 1 year of related experience strongly preferred. 
    • Knowledge of basic office equipment; basic typing, computer skills and organization skills required.
    • Prior experience in working with public or customer service role is strongly desired. 
    • Ability to read, speak, write, and follow oral and written directions.


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