Pacific Retirement Services

Technology Coordinator

Job Location US-AZ-Tempe
Job ID
2020-8664
Category
Information Technology
Location/Org Data : Name
Mirabella at ASU

Overview

Mirabella ASU

Mirabella at ASU, a modern, upscale retirement community in downtown Tempe, is seeking a full-time Technology Coordinator who will be responsible for providing residents with advanced support in community technologies including the emergency call, audio/video, telephone and voicemail, TV, PC, resident intranet, mobile device, Wi-Fi, building security, smart home tech, and Internet connectivity.  You will provide facility support on audio/video, emergency call, telecom, and security systems.  As the Technology Coordinator, you will assist the Pacific Retirement Services (PRS) Information Technology Department with remote support as directed by PRS IT for troubleshooting and connecting of computer/networking hardware.

Responsibilities

The Technology Coordinator will plan scheduled maintenance of major phone switches and equipment and assist with coordinating all adds/moves/changes for staff and residents at Mirabella at ASU.  This role will also provide training and offer assistance for Maintenance Team when helping perform technology support duties.  In addition to phone service needs, the Technology Coordinator will also assist and manage requests related to other types of technology, including audio/visual, computer (laptops & desktops) as well as assist with purchase and track all telecom equipment in collaboration with PRS IT directed support partners.    The successful candidate will possess excellent IT/technology skills, will possess excellent interpersonal and customer service skills, and will have a demonstrated ability to troubleshoot IT related issues.    

 

Qualifications

  • Current Mitel Certification (or ability to obtain)
  • CompTIA A+ Certification (or ability to obtain)
  • Advanced computer skills, knowledge of cable television, knowledge of internet connection systems.
  • Strong organizational skills, good phone, and public relations skills and knowledge of facility management functions, processes and tools

 

 Mirabella at ASU offers you:

  • A beautiful and friendly work environment with a dynamic team
  • A robust benefit package with medical, dental, vision coverage
  • Employee and Dependent Care Flexible Spending Account
  • Reimbursement assistance for public transit to work
  • Paid Life Insurance
  • Robust and competitive 401(k) matching retirement plan
  • Paid vacation, holiday and sick time
  • Free access to our on-site fitness center and pool
  • On-site employee cafeteria
  • Mirabella at ASU is directly located on the ASU-Tempe college campus which provide a highly attractive work location with nearby options for activities and dining venues

Qualifications

hmartinez@retirement.org

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