Pacific Retirement Services

Facility Services Coordinator

Job Location US-OR-Portland
Job ID
Location/Org Data : Name
Mirabella Portland



Facility Services Coordinator

Schedule: Monday-Friday 8am-4:30pm

What you’ll be doing:

You will be responsible for coordinating and completing various projects for the Facility Services team and assisting with other management priorities and administrative tasks. You will maintain the computerized maintenance management system (Maintenance Connection) and be the main contact for resident requests, questions and information for the Facility Services department.

Mirabella Portland, a part of Pacific Retirement Services, is a beautiful not-for-profit Continuing Care Retirement Community (CCRC) located in the South Waterfront. 
Employee Benefits:
- Free monthly TriMet pass
- Scholarship opportunities
- 401k with company match
- Employee meals
- Medical, Dental, Vision, and Prescription Benefits
- Mirabella pays 90% of employee’s monthly premium
- Mirabella pays 50% of dependent(s) monthly premium
- Paid Vacation, Holiday, & Sick Time
- Employee Recognition Program
- Free 24 hour access to fitness/gym & pool facilities


Help us keep our seniors safe. Proof of COVID-19 vaccination is a requirement for employment.


How you’ll do it: 

  • Model community and facility services quality assurance and customer service programs.
  • Serve as primary contact for community technical support, administration/record keeping and inventory for handheld devices.
  • Use Maintenance Connection Management software to manage work requests, input new work orders and determine job content, arrange by priority, follow-through on existing work orders and run reports on maintenance activity. 
  • Ensure required licenses and permits are procured. Verify required CCB#, proof of liability insurance and licensure for contractors.
  • Organize and maintain the Facility Services Policies and Procedures Manual, Facility Services compliance records and other documentation.
  • Represent the Facility Services department in interdepartmental meetings to support and facilitate communication and action.
  • Organize and assist with all aspects of project management, construction and documents/records.
  • Assist Facility Services Director with Emergency and Disaster Plan and fire-life safety requirements, documentation and implementation.
  • Provide initial troubleshooting of company complaints regarding Facility Services processes, equipment and systems.
  • Answer questions, direct problems to appropriate staff members, conduct follow up discussions pertaining to customer satisfaction.
  • Perform other duties as assigned or required.


About you:

  • Three (3) to five (5) years’ experience in facility services or a related field.
  • Advanced computer skills, strong organization skills, good phone and public relation skills.
  • Knowledge of facility management functions, processes and tools.



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